Is your production safeguarded against potential breakdowns?
With Smart Glasses from BILA Service, you get immediate remote support in case of issues, minor adjustments, or a potential breakdown. Using Smart Glasses, production employees can livestream the current situation directly to an external BILA technician, who is ready to address the problem in real time – it's on-site assistance when you need it.
Fast problem-solving
Fast troubleshooting through real-time support and live data.
Live contact
Here-and-now support with the service team – regardless of location.
Simple installation
Ready for use after connecting to WiFi or mobile hotspot.
Safety-approved glasses
BILA's Smart Glass glasses are approved as safety glasses.
"BILA Smart Glasses are not just efficient but also play a crucial role in securing our production. When faced with an urgent issue, we receive immediate assistance from a technician via smart glasses. Earlier this week, when we encountered a situation where a button on the operator panel suddenly disappeared, I put on the glasses and live-streamed the issue to a technician from the BILA Hotline in Denmark.
I could precisely show the problem and receive assistance through the smart glasses. It was quick and practical support, saving us the costs of a physical technician visit."
- Rune Andre Furuseth, Maintenance Supervisor at Dokka Fasteners
With a team of over 100 service professionals, we guarantee fast and efficient service at the highest standard, regardless of your location worldwide. Contact our hotline at +45 97 97 44 44.
Contact us
Do you have any questions or would you like to inquire about a support agreement? Send us a message – we look forward to optimizing your automation solutions and ensuring smooth operation in your production.