Have you secured your production in case of a breakdown?
With Smart Glasses from BILA Service, you get external support right here and now in case of problems, minor adjustments or a possible breakdown. Using Smart Glasses, production employees can live stream the current situation directly to an external BILA technician, who is ready to remedy the problem in real time - that's on-site help when you need it.
Rapid problem solving
Rapid troubleshooting through real-time support and live data.
Direct contact
Immediate support from the service team - wherever you are.
No language barriers
Helps operators and BILA technicians understand each other
Simple installation
Ready to use after connecting to WiFi or mobile hotspot
”BILA Smart Glasses are simply effective – and they help to secure our production. When we face an urgent problem, we get immediate help from a technician via. the Smart Glasses. Earlier this week, when we noticed that a button on the operator panel had suddenly disappeared, I simply put on the glasses and live streamed the error to a technician from the BILA Hotline in Denmark.
Through the Smart Glasses, I was able to show exactly what the problem was and get help. It was quick and effective support, and we saved the cost of a physical technician visit."
- Rune Andre Furuseth, Maintenance Supervisor at Dokka Fasteners
With more than 100 service employees, we ensure fast and efficient service of the highest standard, wherever you are in the world. Contact us on +45 97 71 00 44 – press 2 for service.
Contact us
Do you have any questions or would you like a support agreement? Send us a message - we look forward to optimising your automation solutions and ensuring trouble-free operation in your production.